Privacy Policy
We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, and store the information you provide through Crest Portdex.
These principles will be upheld:
- To ensure transparency in how we process and collect your personal information:
We believe you deserve clear information about how your personal data is used and processed. That's why we've designed this website to help you make informed decisions. We use various methods and procedures to ensure you have access to relevant information about your personal data.
If we determine that you need specific details, we'll provide that information to you at the appropriate time.
We're happy to address any questions you may have and provide clarification on any legal limitations that may apply. Please reach out to us at info@crest-portdex.com.
- Your personal data will be used only for the purposes outlined in our privacy policy.
We may process your Personal Data for various purposes, including providing the website and Services to you, connecting you with third-party trading platforms, improving site functionality, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal requirements, and conducting administrative and business activities necessary for service delivery and use.
We also process your personal data to better understand your preferences and needs.
- To access important tools that protect your personal data rights:
To help you exercise your rights, we have substantial resources available. Contact us anytime to request information about your personal data. We can modify or delete it, stop using it for specific or general purposes, transfer it to you or a third party, and accommodate your requests accordingly.
- Protect your personal information:
While we cannot guarantee absolute security of your personal data, we remain committed to implementing comprehensive security measures and best practices to safeguard your information.
Our privacy and security policy is comprehensive and complete.
1. The Scope?
This policy outlines the types of personal data we collect from individuals, how we process and protect it, and how we share it with third parties.
This Policy applies to information relating to an identified or identifiable individual. An identifiable person is someone who can be recognized directly or through a combination of additional information we possess or can reasonably access.
The Policy defines "processing" as any process that involves the collection or use of personal data. This includes managing, organizing, and storing personal information.
Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from minors and do not permit them to use our services. Should we become aware of any information about children, we will delete it promptly.
2. What Personal Information Do We Collect About You?
When you access our website and services, we collect personal data about you. We may request certain personal information directly from you, or we may gather it by analyzing how you use our services and channels, as well as through information shared by our trusted third-party partners.
3. You are not required to disclose personal information to the company, and there are no consequences for declining to do so.
While you're not required to provide personal data, certain information may be necessary for us to deliver our services or allow you to access the website. Without it, we may be unable to fully support your experience.
4. What personal information do we collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, traffic data (including IP address, access date, access time, and browser language), software crash logs, browser type, and device information. This data is not considered personal information and cannot be used to identify you.
Personal data you provide: Any information you voluntarily share with us when you connect to a third-party online trading platform through our official website.
Personal information you provide directly to third-party trading platforms: this includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Processing Personal Data
Your personal data is processed by the company in accordance with the purposes described in this section and the applicable legal basis.
Without a lawful basis, the company cannot process your personal data. The following are the legal grounds under which the company is authorized to process your personal information:
- You have consented to the processing of your personal data for one or more purposes. This includes when you submit personal information through the website so we can transfer it to a third-party trading platform.
- We may process your information to serve our legitimate business interests, such as improving our services or defending legal claims. This may be done by us or by authorized third parties.
- Processing must comply with legal requirements.
Contact us by email for more information about the processes we use to protect legitimate interests.
Below is a list of reasons and legal grounds that we may use the information you provide to us. Personal data.
To share your personal information with third parties at your request to access digital trading services
We may request personal information from you to share with third-party companies if needed.
You have consented to the processing of your personal data for one or more purposes.
To assist you with your requests, questions, and concerns, we need to collect some personal information to help address any questions you may have about our services.
We need to process personal information to protect the legitimate interests of the company or a third party.
We process personal data as required to comply with applicable legal, administrative, and judicial obligations.
To meet legal requirements, we must process your information.
We may use your personal data to improve our services, including analyzing crash reports and malfunction data related to the platform.
We need to process personal information to protect the legitimate interests of the company or a third party.
Preventing Fraud and Misuse of Our Services
To perform and manage actions aligned with our service requirements, including back-office operations, business development, strategic planning, and oversight functions.
We need to process personal information to protect the legitimate interests of the company or a third party.
We use various analytical techniques, including statistical analysis, to evaluate different issues and support decision-making.
We need to process personal information to serve the legitimate interests of the company or a third party.
To protect our assets, rights, and interests—as well as those of third parties—we process personal data in accordance with applicable laws, regulations, and agreements. This processing enables us to establish and defend legal claims as needed.
We need to process personal information to support the company's legitimate business interests or those of a third party.
6. Sharing Your Personal Information with Third Parties
We may share your personal data with third-party service providers who assist us with hosting, storage, and user experience analytics, including IP address information.
You can request that we share your personal data with third-party trading platforms. When you do, we'll provide your information to those platforms in accordance with your request. Their use of your data is governed by their own privacy policies. Please note that your personal data may be shared with multiple trading platforms.
The Company may share personal data with affiliated entities and business partners to obtain resources that help enhance and improve the products and services we provide to our customers.
In order to protect the rights of third parties or safeguard assets, {site_name} may disclose personal data to regulatory authorities, local government bodies, or other official agencies as required.
We may share your personal data with potential investors, buyers, or lenders to our company or affiliated companies in connection with a transaction, asset transfer, sale, merger, restructuring, consolidation, or bankruptcy involving our company or any company within our group.
7. Third-Party Cookies and Services
We may use third-party services, including advertising partners and analytics providers, which may use cookies or similar technologies on our website.
Cookies are small text files stored on your device when you visit our website. We use them to understand your preferences and browsing behaviour, enhance your experience, remember your settings, and tailor our products and services to your interests. Cookies also help us gather analytics and usage statistics.
We use two main types of cookies on our website. Session cookies are temporary and automatically deleted when you close your browser. Persistent cookies remain on your device after you close your browser and help us recognize you as a returning visitor, making it easier for you to access the website in the future.
Types of cookies:
They may be used by us based on their intended purpose:
Cookies are essential for this website to function properly
These cookies are essential for providing you with the features and services you've requested, and for allowing you to navigate our website effectively. We use cookies to deliver the information, products, and services you've asked for.
These cookies allow your device to download and stream data, enabling you to navigate the website, use its features, and return to pages you've already visited.
Cookies store personal data, including your username and last login date, to confirm you're logged into the site.
They're automatically deleted when you close your web browser (session cookies).
Functionality cookies
Cookies help us recognize you when you visit our site and remember your preferences for a better experience.
They remain valid until their expiration date and persist even after you close your browser.
Cookies for performance
Cookies help us gather statistical data on site performance and enhance your experience. They also allow us to analyze how our website is being used.
Cookies store anonymous data that is not associated with any identifiable person.
They can be removed when you close your browser. Other cookies remain valid indefinitely.
Cookies are blocked or removed
To disable or remove cookies, you'll need to adjust your browser's settings. Below are links to help you manage cookies in some of the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Be aware that certain features or the entire website may not function as expected if this occurs.
ONLINE TRACKING NOTICE
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or for longer periods as permitted by applicable laws, regulations, and legal orders.
We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for an additional 12-month period.
We regularly review the Personal Data we retain to ensure it's still necessary.
9. Transfers of Personal Information to Third-Party Countries or International Organizations
Your personal information may be transferred to other countries or international organizations outside your country of residence. {site_name} takes all necessary steps to protect your personal data and ensure you can exercise your rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection for personal data transfers under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was completed in accordance with the Standard Contractual Clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. You can review the EU Commission's adopted clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide detailed information about the security measures it uses to protect your personal data when transferred to third-party countries or international organizations. For more information, contact us at info@wealthwaydigital.uk
10. Personal Data Security
We've implemented appropriate organizational and technical safeguards to protect your personal data, including measures to prevent accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that your personal data will be protected from all security risks. We are not liable for indirect, incidental, or consequential damages resulting from the use or disclosure of your personal data, including those caused by transmission errors, unauthorized third-party access, or circumstances beyond our control.
If we're required by law or other circumstances beyond our control to share your personal data with third parties, such as government authorities, we will do so. However, we cannot guarantee how third parties will protect your information once it's in their hands.
While we take security seriously, personal data transmitted over the internet cannot be guaranteed to be completely secure. The Company cannot ensure the absolute safety of any personal information you send to us online.
11. Links to Third-Party Websites
The website contains links to third-party sites and applications that are not operated or supervised by the company. We are not responsible for how these external websites or apps collect or process your personal data. This privacy policy does not apply to activities conducted through those third-party platforms.
Before accessing or using any third-party websites or apps we recommend, please review their privacy policies. We also encourage you to carefully consider what personal data you share with them.
12. Policy Changes
This Policy may be updated at any time. When changes are made, we'll post the updated version on our website. For significant modifications, we'll also notify you through appropriate channels and publish an announcement on our website. Unless otherwise stated, amendments take effect immediately upon publication of the revised policy.
Your Rights Regarding Your Personal Information
You have the right to request that we verify the accuracy of your personal data, correct any inaccuracies, and delete information we no longer need. You may also limit how we process your personal information.
If you're an EEA resident, please visit this page:
You have the right to access and control your personal data. To exercise these rights, please send an email to the address below.
Access rights
The Company can verify the accuracy of personal data being processed about you. If so, you'll be able to access your personal data.
The Company can provide an electronic copy of your personal data at no charge. A reasonable fee may apply for additional copies requested. Data will be delivered electronically upon request.
The right to access personal data must not conflict with the rights and freedoms of others. If a request could harm another person's rights or freedoms, the company may decline the request or limit how it fulfils it.
Right to rectification
The Company may correct inaccurate personal data. You have the right to request that any incomplete or inaccurate personal data about you be corrected, based on the purpose for which it is being processed.
Right to Erasure
You may request deletion of your personal data for the following reasons: (a) your personal data is no longer needed for the original purpose of collection or processing; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (d) your personal data has been processed unlawfully; or (e) we are legally required to delete your personal data.
This right does not apply when processing is necessary to (a) fulfill a legal obligation required under European Union or member state law, or (b) establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your personal data, you can request that the company limit how your personal data is processed.
If you request that your personal data be restricted, we may only retain it with your consent or as necessary to establish, exercise, or defend legal rights—either your own or those of another individual—or when required by law due to a matter of significant public interest within the European Union or a member state.
Your right to data portability
If an automated system processes your personal data based on your consent or a contract you're party to, you have the legal right to request and review the personal information you've provided to the company.
You have the right to request that your personal data be transferred directly from our company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under data erasure. Your right to data portability also does not interfere with the rights or freedoms of others.
Right to challenge
You have the right to object at any time to the use of your personal data based on legitimate interests pursued by {site_name} or a third party. This right applies to all processing activities, including profiling based on these legitimate interests. If we identify compelling legitimate grounds for processing your personal data, we may continue only if we can demonstrate that our interests outweigh your rights, freedoms, and interests, or if the processing is necessary for the establishment, exercise, or defence of legal claims.
You have the right to opt out of direct marketing and object to the processing of your personal data at any time.
Right to Decline Consent
You may withdraw your consent for us to process your personal data at any time. This will not affect the legality of any processing that occurred based on your consent before you withdrew it.
You have the right to file a complaint with your regulatory authority.
You have the right to lodge a complaint with a supervisory authority in your member state that oversees the protection of personal rights in relation to personal data processing within the European Union.
EU and Member State regulations may restrict your rights regarding your personal data, as explained in section 13.
We'll provide the information you request under section 13 of this agreement within one month of receiving your request. If needed, we may extend this timeline to up to two months, depending on the complexity of your request and our current volume. We'll notify you of any extension within one month of receipt, along with the reasons for the delay.
We'll provide the information you request under section 13 at no cost, unless the request is unjustified or excessive—particularly if repeated. In such cases, we may charge a reasonable fee to cover our administrative costs. We also reserve the right not to proceed with the request if it contravenes section 13 of the law.
If we have any doubts about the identity of the person submitting your request, we may ask for additional information to verify.